Terms & Conditions of Sale
When you place an order on my website you are accepting my Terms and Conditions of Sale as follows :
Ordering
When you place an order I will need your name, address, e-mail address, credit/debit card number and card expiry date. For your security I don't store your credit/debit card details this information is processed securely by Stripe or Paypal (as applicable). When your request has been processed I will notify you of receipt of your order, and when your order is ready and has been posted I'll let you know via e-mail.
Payment
Payment for all orders is at point of sale and payment is made using my online payment facility. You can pay by credit/debit card, Apple Pay, or you can use PayPal. The total cost of your order is the price of the products ordered with UK delivery included (unless clearly marked otherwise). UK delivery charges are not added on at the checkout they are within each product price on each product page. By entering card details onto my system you confirm that the credit or debit card being used is yours. All credit/debit card holders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to or does not for any reason authorise payment to me I will not be liable for any delay or non delivery. To be eligible to purchase products on this website you must be over 18 years of age, give a delivery address and possess a valid credit or debit card.
I reserve the right to reject any offer of purchase by anyone at any time.
Stock and Delivery
Please bear in mind the delivery periods for the products may vary as I often only make these items to order so please take this into account if you are ordering a gift for a specific time. I work very hard to meet the delivery times quoted and try to be as quick as possible but please bear in mind that delivery times are estimates and postal services aren't always as reliable as they could be. In addition over public holidays delivery may also take longer. If you need something by a given date please do contact me via e-mail and I will do my best to help.
Product pricing and Descriptions
Each product is sold subject to the description but please remember that these are all handmade and not mass produced and therefore slight variables in design and colour are always possible.
Contract Cancellation
If you change your mind you're entitled to cancel a purchasing contract provided you do so no longer than 14 days after the day on which you receive the products. You will be given a full refund which includes the initial postage charge. Please note that this does not apply to bespoke or custom made pieces. If you wish to cancel this contract prior to order despatch please contact me as soon as possible. If your order has already been despatched please follow the procedure set out in my returns policy
Returns Policy
I hope you will be very happy with your purchase but if you change your mind and wish to return an item please let me know by e-mail no more than 14 days after the date on which you received it. Please e-mail me on hello@sarahmorpeth.com with your contact details and order details and I will then send you a return address and details of how to proceed.
Items should be returned within 14 days of notifying me in its original packaging. The refund will include the original delivery charge but I am sorry I am unable to offer free returns unless the item is faulty in which case I will pay for the return. If you return goods please use an insured method of dispatch and obtain proof of posting as I cannot accept liability for returned goods being lost or damaged in transit. Refunds can take up to 10 working days to process
Website Terms of Use
BACKGROUND:
These Website Terms of Use, together with the documents referred to in them, set out the terms under which You may use my website at www.sarahmorpeth.com (My Website).
1. Definitions and Interpretation
In these Website Terms of Use, the following expressions have the following meanings:
“Content”
means any and all text, images, audio, video, scripts, code, software, databases and any other form of information that appears on, or forms part of, My Website and/ or my social media channels (including but not limited to https://www.facebook.com/SarahMorpeth, https://www.instagram.com/sarahmorpeth/, https://sarahmorpeth.substack.com?utm_source=navbar&utm_medium=web&r=40zmp @skiptotheend on X];
“Data Protection Legislation”
means all applicable data protection and privacy legislation in force from time to time in the UK including the UK GDPR; the Data Protection Act 2018 (DPA 2018) (and regulations made under it); the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including the privacy of electronic communications);
“Intellectual Property Rights”
means:
(a) any and all rights in any patents, trademarks, service marks, registered designs, applications (and rights to apply for any of those rights), trade, business and company names, internet domain names and email addresses, unregistered trademarks and service marks, copyrights, database rights, know-how, rights in designs, inventions and processes;
(b) rights under licences, consents, orders, statutes or otherwise in relation to a right in paragraph (a);
(c) rights of the same or similar effect or nature as or to those in paragraphs (a) and (b) which now or in the future may subsist in any part of the world; and
(d) the right to sue for past infringements of any of the foregoing rights;
“I/Me/Mine”
means Sarah Morpeth of Townfoot, NE19 1BH, as the owner and operator of My Website; and
“You/ Your”
means you, as a user of My Website.
2. Acceptance of Terms
By accessing or using My Website, you agree to comply with and be bound by these Website Terms of Use. If you do not agree to these terms, you should not use My Website.
3. Changes to Terms
These Website Terms of Use may be revised from time to time without notice. Your continued use of our Website after any changes will constitute your acceptance of such changes. These Website Terms of Use were last updated on 12 March 2024.
4. Privacy Policy and Data Protection
4.1 Your use of My Website is also governed by My Privacy Policy, which can also be found on My Website.
4.2 I will collect, use and process Your personal data (including any personal data you supply when setting up Your Account) in accordance with my obligations under the Data Protection Legislation and My Privacy Policy.
5. Account
5.1 You may need to create an Account to access some parts of My Website. You must ensure You provide accurate information when creating Your Account, and keep that Account information up-to-date if it changes.
5.2 You must create a strong password for Your Account. You must not share Your Account or password with anyone. You must not use anyone else’s Account.
5.3 You must contact me immediately on hello@sarahmorpeth.com if You believe anyone else is using Your Account.
5.4 You may close Your Account at any time. However You will not then be able to access those areas of Our Website which require an Account to access them.
6. Intellectual Property
6.1 All Content on My Website and My social media accounts, including but not limited to text, graphics, logos, images, and software, is My property (or the property of My licensors) and is protected by copyright and other intellectual property laws.
6.2 Save as set out in Clause 6.3, You may not use, reproduce, distribute, sell, sub-licence, store or create derivative works based on any Content from My Website or My social media accounts without My prior written consent.
6.3 You may access, view and use My Website in a web browser, print pages from My Website and save pages for later offline viewing.
6.4 You must always acknowledge Me (or My licensors, as appropriate) as the owner of the Content on My Website and on My social media channels.
7. User Conduct
7.1 You agree to use My Website for lawful purposes only and not to engage in any activity that could harm My Website, its users, or third parties.
7.2 Whilst I endeavour to keep My Website free from viruses and malware, You are responsible for protecting Your hardware, software and other materials from viruses, malware and other internet security risks.
7.3 You may not:
7.3.1 Use My Website for any illegal or unauthorized purpose;
7.3.2 Post or transmit any content that is (or could be construed as) harmful, offensive, discriminatory or violates any applicable laws;
7.3.3 Deliberately introduce any virus or malware, or attack My Website by means of a denial of service attack;
7.3.4 Attempt to gain unauthorized access to My Website or its systems; or
7.3.5 Link to My Website in a way which suggests any association between You and Me or any endorsement by Me, or in a way which might damage My reputation or take unfair advantage of it.
7.4 I reserve the right to suspect or terminate Your access to Your Account or to My Website if You breach the terms of this Clause 7, or any other terms of these Website Terms of Use.
8. Links to Third-Party Websites
My Website may contain links to third-party websites. I am not responsible for the content or these third-party websites, and shall not be liable in respect of any such content. I am not endorsing that content by linking to them. You should review the website terms and policies of any third-party websites you visit.
9. Disclaimers
9.1 I make no representations or warranties, express or implied, that My Website will meet Your requirements, that it will not infringe the rights of third parties, that it will be compatible with all software or hardware, or that it will be secure.
9.2 I make no representations or warranties regarding the accuracy or completeness of the Content, or that the Content is up-to-date. I shall not be liable to You for any inaccuracy contained in the Content or for any reliance You may place on that Content.
10. Cookies
10.1 My Website may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by the website host Squarespace. Cookies are used to facilitate and improve your experience of My Website and to provide and improve my business.
10.2 By using My Website, you may also receive certain third-party Cookies on your computer or device. Third-party Cookies are those placed by websites, services, and/or parties other than me. When you visit My Website, before Cookies are placed on your computer or device, you will be shown a pop-up asking you to give your consent to set those Cookies; if you continue to use the Website you are deemed to have consented to the use of such Cookies.
10.3 My Website also uses third party cookies from social media sites such as Facebook. This assists me in measuring the effectiveness of any advertising campaigns I may run by tagging social media users when they visit My Website. These service providers are not permitted to use the information collected on my behalf except to help me in running my business and advertising. You can choose disable Cookies in your own internet browser, and should check the relevant help menus for the browser that you use.
11. Limitation of Liability
To the fullest extent permitted by law, I shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with Your use of Our Website. If You are a business owner, I shall not be liable for loss of profits, sales, business or revenue, loss of business opportunity, goodwill or reputation, loss of anticipated savings, business interruption or for any other indirect or consequential loss or damage.
12. Indemnification
You agree to indemnify and hold Me, and My officers, directors, employees, and agents, harmless from any claims, liabilities, damages, and expenses (including legal fees) arising from Your use of My Website or from Your violation of these Website Terms of Use.
13. Governing Law
These Website Terms of Use are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. Contact Information
If you have any questions or concerns about My Website or these Website Terms of Use, please contact me at hello@sarahmorpeth.com, or via any of the methods set out on My ‘Contact ’ page.
Privacy Policy
When you buy something on this website, I collect personal information from you to fulfill the order. I may collect information like your:
Billing and shipping address
Details relating to your purchase
Email address
Name
Phone number
I share this information with Squarespace, our online store hosting provider, so that they can provide website services to me.
My payment processor(s) Paypal will also collect payment information from you. You can read their privacy policy at https://www.paypal.com/uk/legalhub/privacy-full#paypal_privacy_statement. If you use Stripe for your payment they will also collect payment information from you.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
I may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. I share your contact information with Squarespace, my email marketing provider, so they can send these emails on my behalf.
I may email you with messages about your order or account activity. For example, I may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages.
I share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on my behalf.